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Faqs

Frequently Asked Questions

BOOKINGS POLICY

GENERAL CONDITIONS

All bookings of 8 and below do not require a deposit.

No under 18’s allowed in our private party spaces unless agreed upon beforehand.

All bookings of over 8 require a deposit to confirm the booking. This deposit can be redeemed against your final bill, or alternatively refunded on your arrival.

Escapism Bars operate a minimum spend policy for any area or private hire bookings.

The deposit and minimum spend is subject to availability, size, date and time of booking.

All bookings are regarded as provisional until full payment or the deposit is received.

Should the minimum spend be met, then your deposit will be redeemed in full or used towards your final bill.

Should you fail to meet the minimum spend then deposit monies will be retained to the value of the shortfall against the agreed minimum spend.

Please note that once paid, all payments are non-refundable.

HOW TO PAY YOUR DEPOSIT

By credit or debit card – over the phone or online through our Escapism Bars booking system. For bank transfer please request an invoice.

We do not accept payment after the date of your booking.

OTHER KEY INFORMATION

All reservations will be held for 30 minutes. If you do not arrive or contact us to let us know you are running late within this time, your table may not be available for your party.

Escapism Bars reserves the right to retain deposit monies should any damage be caused to fixtures or fittings by any member of your party.

Escapism Bars accepts no responsibility for the loss or damage to any items brought into any of our venues – all items are left entirely at the owner’s risk.

Please inform us of any special requirements and we will endeavour to meet them for you.
Please note that all our menus are subject to seasonal change.

Escapism Bars has a zero-tolerance attitude towards swearing, threats or any acts of violence towards our team members.

Anyone abusing staff members or acting in a way that is deemed to be inappropriate will be asked to leave the premises.

Customers must be over 18 years old to gain entry. We operate a challenge 25 policy, so customers are advised to carry a valid form of photo ID (Passport or driving licence).

Our dress code is smart casual.

Promotions T&C's

1. Birthday Drink

Eligible customers may redeem one complimentary drink during their birthday month.

Terms & Conditions: Offer redeemable during the recipient’s birthday month only upon presentation of the downloaded QR code in the bar. Limited to one drink per person. Valid for a drink up to the value of £10.50 in Mean-Eyed Cat, Verve, Cuckoo, Brooklyn, The Maven, Call Lane Social or £14.00 in Tiki Hideaway. No cash alternative is available.

2. Welcome Drink

Eligible new sign-ups may redeem one complimentary welcome drink.

Terms & Conditions: Offer valid for new sign-ups only. Redemption requires presentation of the downloaded QR code in the bar. Limited to one drink per person. Valid for a drink up to the value of £10.50 in Mean-Eyed Cat, Verve, Cuckoo, Brooklyn, The Maven, Call Lane Social or £14.00 in Tiki Hideaway. No cash alternative is available.

3. General Terms & Conditions

  1. Escapism Bars reserves the right to withdraw, amend or suspend these offers at any time without prior notice.

  2. Offers are non-transferable and have no cash value or cash alternative.

  3. Only one promotional drink may be redeemed per person per offer.

  4. Management reserves the right to refuse service or redemption of the offer at its sole discretion, including in cases of suspected misuse or where the customer is unable to provide the required proof of eligibility.

  5. Offers cannot be used in conjunction with any other promotion, discount, or voucher.

  6. Age restrictions and licensing laws apply; proof of age may be required.

  7. Escapism Bars accepts no responsibility for lost, deleted, or inaccessible QR codes required for redemption.

  8. By redeeming these offers, customers are deemed to have accepted these Terms & Conditions.

4. Black Friday – Double Up Offer

  • Black Friday Double up offer valid online only from 00:01 28/11/25 – 23:59 01/12/25.
  • Redeemable from 1st Jan 2026
  • Value of purchase matched and applied automatically at purchase up to the value of £100.00
  • Vouchers valid for 6 months from purchase date.
  • No cash alternative or refund available.
  • Vouchers cannot be used to purchase additional vouchers.
  • Redeemable in participating Escapism Bars only.
  • Escapism Bars reserves the right to withdraw or amend the offer at any time.